We welcome both positive and negative feedback to help us improve how we deliver services to you. A suggestion box is located in the waiting room, you can also provide feedback via email, post or in person.
Complaints
- In the first instance address your concerns with the attending healthcare provider
- In person or in writing to the centre manager
- Contact the President of the Committee of Management in writing marked Private and Confidential; Or
- Contact the Health Services Commissioner- Tel. 1300 582 113 Mail Health Services Commissioner 26th Floor 570 Bourke Street Melbourne, VIC., 3000 or online http://www.health.vic.gov.au
Complaint forms for the Health Serrvices Commissioner can be downloaded from their website or from the nurse on duty.
